AAA Car Care Plus®

Find an Approved Auto Facility Near You

Finding a reliable auto repair facility can be confusing. Take the guess-work out of choosing a mechanic by using one of AAA's Approved Auto Repair facilities.

To become an AAA Approved Auto Repair facility, an auto shop must meet stringent guidelines, including:

• The facility must offer by appointment separate diagnosis when repairs are recommended.
• An AAR shop must guarantee effectiveness of repairs, parts, labor, or components for a minimum of 12 months or 12,000 miles. (Unless otherwise noted on the repair order.)
• The AAR facility must take full responsibility for repair of a vehicle even when subletting a portion of the vehicle repair.
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Approved Auto Body Repair facilities must also meet specific guidelines in order to become an AAA Approved Auto Body Repair facility. Some of these criteria are:

• Must offer estimate of repairs
• Reception personnel must be trained to advise customers regarding repairs and service.
• The facility must have a formal training system for updating technicians in new repair systems and processes.
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AAA Service also approves facilities for select services, such as glass, vehicle alarms, upholstery, transmission, and more. As always, these shops must meet specific guidelines to become a part of the AAA Automotive Services family.

Total Repair Care is also available to assist members who experience unexpected vehicle break downs and have their car towed to an AAR Facility. Upon request from AAA, the facility will provide initial diagnosis within 1 hour after the vehicle arrives.

• When calling AAA for Emergency Road Service, (800) AAA-HELP (1-800-222-4357), inform the phone counselor that you like to take advantage of the Total Repair Care program.
• For vehicle problems not requiring Emergency Road Service, contact our Member Services Department at 1-800-836-2582. They will assist you in scheduling a time for you to bring your vehicle to the shop for the same initial diagnosis within 1 hour.