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About AAA Western & Central New York

AAA Western and Central New York is a not-for-profit, fully taxpaying association serving nearly 880,000 members throughout Upstate New York. As Upstate’s largest member services organization, AAA provides its members with world class travel, insurance, financial and automotive related services 24 hours a day, seven days a week through its AAA Travel and Insurance Centers and online at www.AAA.com.

AAA exists for its members and judges everything they do by how well it serves their needs. Since its founding in June 1900, AAA has been a leading advocate for the safety and security of all motorists and travelers.

Service Area: Allegany, Cattaraugus, Cayuga, Chautauqua, Cortland, Erie, Genesee, Jefferson, Lewis, Livingston, Madison, Monroe, Niagara, Oneida, Onondaga, Ontario, Oswego, Schuyler, Seneca, Steuben, St. Lawrence, Tompkins, Wayne, Wyoming and Yates counties; including the metro areas of Buffalo, Rochester, and Syracuse.

Corporate Headquarters: 100 International Drive, Buffalo, NY 14221
President & CEO: H. Thomas Chestnut
Members: 880,000
Associates: 750
AAA Travel and Insurance Center Locations AAA Car Care Plus® Locations

AAA Logo

The AAA brand image is one of the most recognized in the world. The familiar red oval has come to represent a "seal of approval" that members seek out for reliable, quality products and services. In 1997, AAA unveiled a contemporary update of its familiar logo with the announcement that the organization would now be officially known by its commonly used initials--AAA--in its public activities. The image enhancement reflects AAA's growth beyond automotive services to include travel, financial and insurance services.

AAA Federation

Today, 25 percent of all U.S. households have a AAA membership. More than 28 percent of all North American passenger vehicles belong to AAA members. AAA is the largest leisure travel organization in North America. Each year AAA clubs:

  • Provide member discounts at more than 150,000 lodgings, attractions, restaurants and retail locations through the Show Your Card & Save® program.
  • Produce 160 million copies of travel-related materials.
  • Distribute 17 million TripTik map routings, including 14 million generated online.
  • Book some 2 million car rentals.
  • Sell nearly $4 billion in travel agency services.
  • Produce member publications with news about a wide range of automotive, travel, environmental and legislative issues plus special promotions for extra member savings and benefits.
  • Advocate for consumer rights and safety improvements at local, state, and national levels.

Together with CAA (Canada), AAA clubs annually:

  • Dispatch emergency road service to more than 29 million stranded motorists.
  • Respond to more than 5 million battery-related service calls, many of which result in battery replacement.
  • Assist members with vehicle repair through 8,000 AAA-approved service facilities.